Global Dartmouth FAQ
Why do I need to register my Travel?
- According to Dartmouth Travel Safety Policy all international Dartmouth travel needs to be registered. The information provided is confidential and only used in the event of an emergency.
How do I access ViaTRM?
- Access Dartmouth's ViaTRM here: https://dartmouth.via-trm.com
- Dartmouth uses Dartmouth SSO for authentication into ViaTRM.
How do I register my individual travel?
- Login at https://dartmouth.via-trm.com
- Authenticate with Dartmouth SSO
- Click Via Travel in the main navigation menu
- You will land on the My Travel view
- Click + Create New Plan
- At a minimum, fill out all required fields. Plan names should be relative to your trip's purpose - ex. Swedish Fish Conference 2024
- Click Save New Plan
How do I update my Traveler Profile?
- For details on how to acccess and utilize your Traveler Profile in ViaTRM, please see the following article: https://help.viatrm.com/what-is-a-traveler-profile.
- Please note that some information for students is brought in from the student information system, including your primary emergency contact information. You will have the option for adding another emergency contact.
- For staff and faculty, only your name and NetID are pre-populated in your profile. Please update your profile with your emergency contact information.
- If any pre-populated infromation in your profile is inaccurate, please reach out to the student information team to have them update your information.
What information do I need to have when registering my individual travel?
- The following information will be needed to complete your travel registration:
- Detailed travel itinerary
- Transportation details (e.g., mode(s) of transportation)
- Lodging (e.g., check-in/ check-out dates; lodging name, address and phone number; type of lodging)
- Activities (you will have the opportunity to include additonal information about activities you might participate in as part of your travel)
How do I add transportaion, housing or activity details to my travel plan?
- Once created and saved, you can either continue to build your itinerary or return later to update the your plan in "My Itinerary"
- Click + Add Detail
- Click Transportation, Housing, or Activity
- Click Continue
- Fill out required information and any additional info, as desired
- Click Add
How do I register my Group Travel?
- Please contact Global Dartmouth for assistance with group travel registration information. When contacting Global Dartmouth, please provide a list of travelers to include the following information:
- First and last names
- Dartmouth NetID
- Travel itinerary
- If there are group leaders, please identify them in the list
How do I know if I need to fill out a Travel Exception application for myself or my group?
To determine if you will need a travel exception for your destination location, please refer to the below lists based on your traveler type. For group travel, please select the link that would represent best represent your group. If undergraduates are part of the group please use the undergradute list.
Where do I apply for an individual or group Travel Exception request?
- All exception requests, individual or group, should be completed here: Dartmouth Travel Exception Program
How do I get help with ViaTRM?
- For questions about ViaTRM, including programming, registering your travel, or exceptions process questions contact: global.dartmouth@dartmouth.edu
How do I get help with single sign on issues?
- Faculty, staff and students should email help@dartmouth.edu or call 603-646-2999. Alumni should email alumni.help@dartmouth.edu or call 603-646-3202 for help.
What if my question is not asked here?
- Please contact Global Dartmouth at global.dartmouth@dartmouth.edu
Page updated Novembner 15, 2024